EU online workshop on the evaluation of Regulation 181/2011
On December 1, 2020 EU online workshop on the evaluation of Regulation 181/2011 (rights of passengers in bus and coach transport) took place.
The Association of Paneuropean Coach terminal e. V. (APC) members – Riga International Coach Terminal, Latvia and Tallinn Coach Terminal (also represented the operator Lux Express Estonia), Estonia participated in the workshop.
The objective of this workshop was to foster a discussion between passenger and PRMs representatives, operational stakeholders and authorities on some key themes related to the implementation or enforcement of Regulation 181/2011. It was also an objective of the workshop to highlight good practices or potential areas for solutions where they exist.
The following participants were invited:
- Representatives of passengers and PRMs;
- Representatives of bus and coach operators;
- Representatives of bus and coach terminals; and
- Representatives of NEBs.